Customer Service Logistics Coordinator

Job Description

Role: Customer Service Logistics Coordinator
Salary: €29,000-€33,000
Duration: Full Time
Location: Dublin, North City Centre
Benefits: Company car (while on duty), Health insurance, Pension, Overtime pay up €10,000 per year

Customer Service Logistics Coordinator

Built on decades of industry expertise, the organisation has earned a strong and trusted reputation for reliability. As part of a wider group, it draws on shared resources, extensive networks and coordinated support across multiple regions, amplifying its capabilities and reach. Its structure brings together specialised divisions, each focused on a distinct area of operations and supported by dedicated teams and well established facilities. This cohesive framework enhances stability, sharpens efficiency and positions the organisation for sustained success and long term impact within the sector.

You’ll be stepping into a fast paced, high performing environment where you’re supported by a skilled and dedicated team of professionals. This is a standout opportunity to elevate your career, with comprehensive, hands on training provided from day one to set you up for long term success.

You’ll be hard working, eager to learn and driven to grow. You’ll bring exceptional attention to detail, clear and confident communication skills and a proactive approach to developing new capabilities.

This role offers an excellent work–life balance, with a steady Monday–Friday schedule from 9:00 to 17:00, your evenings and weekends are yours to enjoy. You’ll also join a once a month on call rota from the comfort of your home, simply responding to occasional queries or issues. In return, you can earn up to an additional €10,000 per year, making this a brilliant opportunity to significantly boost your income with minimal disruption to your routine.

Responsibilities
• Coordinating daily operations by liaising with clients, service providers and external stakeholders to ensure smooth workflow.
• Managing documentation and digital systems, keeping accurate records of services delivered and associated costs.
• Organising and overseeing service arrangements before, during and after key operational activities.
• Providing on site support to clients, ensuring their requirements are understood, communicated and handled efficiently.
• Acting as a central communication point between clients and external authorities or service providers to coordinate time critical tasks.
• Arranging transportation, appointments and accommodation for personnel, ensuring all administrative requirements are completed.
• Preparing, distributing and collecting essential operational documents, ensuring all approvals are obtained and uploaded to relevant systems.
• Delivering real time updates to clients and stakeholders on schedules, progress and any operational changes.
• Completing required administrative tasks to ensure compliance with local regulations and operational standards.
• Travelling between multiple operational sites and the main office to provide hands on support where required.

Requirements
• Experience in logistics, operations or d customer service focused environment.
• Strong communication and interpersonal skills, with the ability to work effectively with a wide range of stakeholders.
• Proven ability to prioritise tasks, solve problems proactively and stay adaptable in a fast paced setting.
• Strong proficiency in Microsoft Office, excellent attention to detail and a commitment to high quality customer service.

What to do next
If you’re interested in this role, click ‘apply now’. For more information and a confidential discussion on this role or other opportunities, contact Kym via email kym@tdtalent.ie